Privacy policy

PRIVACY POLICY / DATA PROTECTION STATEMENT

Last updated: June 25, 2026

This website is operated by The Mirror Club, under Carina Chaveca ENI. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

By using our website, placing an order or contacting us, you acknowledge that you have read and understood this Privacy Policy.

1. DATA CONTROLLER

The data controller responsible for the processing of personal data on this website is:

The Mirror Club
Carina Chaveca ENI
Rua do Colégio de São Brás, nº 16
8150-132 São Brás de Alportel
Portugal

Email: info@themirrorclub.nl
Phone: +351 910 584 976
VAT Number: PT232606625

2. PERSONAL DATA WE COLLECT

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment and transaction information

  • Order history

  • Customer account information

  • Communications with us

  • IP address, browser, device and usage information

  • Products viewed, added to cart or purchased

We only collect data that is necessary to provide our services, process orders, improve our website, communicate with customers and comply with legal obligations.

3. HOW WE COLLECT YOUR DATA

We collect personal data when you:

  • Visit or use our website

  • Place an order

  • Create a customer account

  • Contact us by email or through our website

  • Subscribe to our newsletter

  • Interact with our ads, cookies or tracking tools

  • Use checkout, payment or delivery services

Some information is collected automatically through cookies and similar technologies.

4. HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To manage payments, returns and refunds

  • To provide customer support

  • To send order confirmations and shipping updates

  • To improve our website and shopping experience

  • To prevent fraud and maintain security

  • To comply with legal, tax and accounting obligations

  • To send marketing communications, only where permitted by law or with your consent

  • To show relevant advertisements through platforms such as Meta, Google or Shopify tools

The legal bases for processing your data may include performance of a contract, legal obligation, legitimate interest and your consent.

5. SHOPIFY

Our store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services to you.

Your personal data may be processed by Shopify in order to operate the store, process payments, manage checkout, provide analytics, improve services and support security.

You can learn more about Shopify’s privacy practices at:
https://privacy.shopify.com

6. PAYMENT PROVIDERS

When you make a purchase, your payment information is processed securely by our payment providers.

We do not store your full credit card or payment card details. Payment data is processed only as necessary to complete your transaction and comply with payment security requirements.

Available payment methods may include, depending on availability:

  • Credit/debit card

  • PayPal

  • Apple Pay / Google Pay

  • Shopify Payments

  • Local payment methods, when available

7. SHIPPING AND FULFILLMENT PARTNERS

To deliver your order, we may share necessary information with shipping carriers, fulfillment partners or suppliers, including your name, shipping address, email address and phone number where required for delivery.

Some products may be shipped directly from our suppliers or fulfillment partners.

8. COOKIES

Our website uses cookies and similar technologies to provide essential website functions, improve your shopping experience, analyze website traffic and support marketing activities.

Cookies may be used for:

  • Shopping cart functionality

  • Checkout functionality

  • Website analytics

  • Personalization

  • Advertising and retargeting

  • Security and fraud prevention

Non-essential cookies, such as analytics and marketing cookies, are used only where required with your consent.

You can manage or block cookies through your browser settings. Please note that blocking some cookies may affect the functionality of the website.

9. ANALYTICS AND MARKETING TOOLS

We may use analytics and advertising tools such as Shopify analytics, Google Analytics, Meta Pixel, Google Ads or similar technologies.

These tools help us understand how customers use our website, measure advertising performance and show relevant ads.

Where required by law, these tools are only activated after your consent through the cookie banner.

10. NEWSLETTER AND MARKETING COMMUNICATIONS

If you subscribe to our newsletter or agree to receive marketing emails, we may send you updates, offers and product information.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at info@themirrorclub.nl.

We may also send service-related emails about your orders, account or customer support requests. These are not marketing emails.

11. SHARING OF PERSONAL DATA

We may share your personal data with trusted third parties where necessary, including:

  • Shopify

  • Payment providers

  • Shipping and fulfillment partners

  • IT and hosting service providers

  • Analytics and advertising partners

  • Customer support tools

  • Legal, tax or accounting advisors

  • Public authorities where legally required

We do not sell your personal data.

12. INTERNATIONAL DATA TRANSFERS

Some of our service providers may process personal data outside the European Economic Area.

When this happens, we rely on appropriate safeguards, such as Standard Contractual Clauses or other legally approved transfer mechanisms, where required by applicable law.

13. DATA RETENTION

We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.

This may include the time needed to:

  • Complete and manage your order

  • Provide customer support

  • Comply with tax and accounting obligations

  • Resolve disputes

  • Prevent fraud

  • Meet legal retention requirements

When personal data is no longer needed, it will be deleted or anonymized where possible.

14. YOUR RIGHTS UNDER GDPR

If you are located in the European Economic Area, you have the following rights regarding your personal data:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent

  • Right to lodge a complaint with a data protection authority

To exercise your rights, contact us at:

info@themirrorclub.nl

We may need to verify your identity before processing your request.

15. SECURITY

We use reasonable technical and organizational measures to protect your personal data.

Our website uses secure encryption technologies where applicable. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

16. CHILDREN’S DATA

Our website is not intended for children. We do not knowingly collect personal data from children under the age of majority in their jurisdiction.

If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.

17. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal data.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or operational needs.

The updated version will be posted on this page with the revised “Last updated” date.

19. CONTACT INFORMATION

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

The Mirror Club
Carina Chaveca ENI
Rua do Colégio de São Brás, nº 16
8150-132 São Brás de Alportel
Portugal

Email: info@themirrorclub.nl
Phone: +351 910 584 976
VAT Number: PT232606625