Shipping policy

SHIPPING POLICY

This online store is operated by The Mirror Club, under Carina Chaveca ENI.

We work hard to process and ship every order as quickly as possible. Below you can find the average delivery times and shipping information for our orders.

ORDER PROCESSING TIME

After your order is confirmed, we need 1 to 3 business days to process it.

Orders placed during weekends or public holidays may take slightly longer to be processed. Once your order has been processed, you will receive a shipping confirmation by email.

AVERAGE DELIVERY TIME

After processing, delivery usually takes between 8 to 12 business days.

Please note that delivery times may vary depending on the shipping carrier, destination, customs procedures, peak periods or other circumstances outside our control.

SHIPPING TO THE NETHERLANDS

We currently ship to the Netherlands.

Shipping costs will be shown at checkout before you complete your order. When free shipping is available, this will be clearly displayed on the product page and during checkout.

ORDER TRACKING

Once your order has been shipped, you may receive a tracking number by email. Please allow a few days for tracking information to update after shipment.

SHIPPING FROM OUR SUPPLIERS

Some products may be shipped directly from our supplier or fulfillment partner. This allows us to offer attractive prices and deliver products efficiently to our customers.

Because some products may be shipped from international warehouses, delivery times may be longer than local shipping.

IMPORTANT INFORMATION

Once an order has been confirmed and processed, we may not be able to cancel or stop the shipment.

If you wish to cancel or change your order, please contact us as soon as possible at info@themirrorclub.nl. We will do our best to help, but we cannot guarantee changes once the order is already being processed.

INCORRECT ADDRESS

Please make sure your delivery address is correct before completing your order.

The Mirror Club is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address, contact us immediately at info@themirrorclub.nl.

LOST OR DELAYED ORDERS

If your order has not arrived within the estimated delivery time, please contact us at info@themirrorclub.nl with your order number.

We will review the situation and assist you with the next steps.

CONTACT INFORMATION

If you have any questions about shipping, please contact us:

The Mirror Club
Carina Chaveca ENI
Rua do Colégio de São Brás, nº 16
8150-132 São Brás de Alportel
Portugal

Email: info@themirrorclub.nl
Phone: +351 910 584 976
VAT Number: PT232606625